Start a new email from Slack with /email

Until now RelayMail could only answer emails that came in. When the conversation had to start on your side, a follow-up to a customer or a question to a supplier, someone had to leave Slack and write it in a mail app, and the answer landed in their own mailbox.

Since November 13 you can write it in Slack. In the channel connected to your inbox, type /email, or /email and an address, and fill in To, Cc, Subject and Message.

• It goes out from your inbox the same way a reply does: your name, your team address, or your own domain once it's verified, and your signature if it's on.
• Formatting in the message shows in the email.
• The email appears in the channel as a new thread. When the person answers, their email lands in that thread, and replying there carries on the conversation by email.

The "Who can send email replies" setting covers /email too, and each email counts as one thread on your plan.

If you connected Slack before November 13, reconnect it once from your inbox's setup page to turn /email on. Your channel and settings stay the same.

More detail: How to send an email from Slack and get the answer back in Slack.